Welcome to KensViews, where I share my views on managing public relations and communications agencies, including leadership, growing and managing business, improving client service and relationships, and enhancing team performance, leadership and communications skills.

To learn more about me, my consulting-training-coaching firm Jacobs Communications Consulting, KensViews, or to contact me, please click on the appropriate link above.

Delegating Is Hard To Do: Tips 1 to 5

You can’t counsel the C-Suite while you’re busy running events, you can’t generate new business while you’re up to your eyeballs running the business you currently have, and you can’t focus on strategy while you’re mired in tactics–either of your accounts or your agency. Since you can’t create more hours in the day, your only […]

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